FAQ about maintenance and installation
  1. Help Center
  2. Cyclovac - North America
  3. FAQ about maintenance and installation

Troubleshooting - Vacuum will not start

Cyclovac

Situations

1. The electrical power is not connected properly. 
Ensure that the power cord is plugged into a dedicated grounded electrical outlet, according to specifications on pages 15 and 16, click here


2. Low voltage wire is not connected properly.
Verify the low voltage wires, make sure they are properly inserted into the low voltage inlet, as per instructions on page 17, click here


3. Faulty vacuum inlet.
Start the vacuum unit from other inlets in your home, to identify the defective inlet. 


4. Unit circuit breaker is off.
Press the reset button to reset the unit circuit breaker. If unit restarts and automatically shuts off shortly after, contact an authorized service center. 


5. In-house circuit breaker is off. 
Reset the circuit breaker in your electrical panel. Verify that your central vacuum unit is connected on a dedicated grounded circuit (see pages 15 and 16, click here). 


6. Defective on/off hose.
Turn the hose ¼ turn in the vacuum inlet. If unit starts, have the vacuum hose checked by a certified service center.