- Help Center
- Mvac - North America
- FAQ about maintenance and installation
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Cyclovac - North America
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Retraflex & Retractable system
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Mvac - North America
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Cana-Vac - North America
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Hayden - North America
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Serial Number
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Various parts - TTP
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other products
Troubleshooting - Vacuum will not start
Mvac
Situations
1. The electrical power is not connected properly.
→ Ensure that the power cord is plugged into a dedicated grounded electrical outlet, according to specifications on pages 15 and 16, click here.
2. Low voltage wire is not connected properly.
→ Verify the low voltage wires, make sure they are properly inserted into the low voltage inlet, as per instructions on page 17, click here.
3. Faulty vacuum inlet.
→ Start the vacuum unit from other inlets in your home, to identify the defective inlet.
4. Unit circuit breaker is off.
→ Press the reset button to reset the unit circuit breaker. If unit restarts and automatically shuts off shortly after, contact an authorized service center.
5. In-house circuit breaker is off.
→ Reset the circuit breaker in your electrical panel. Verify that your central vacuum unit is connected on a dedicated grounded circuit (see pages 15 and 16, click here).
6. Defective on/off hose.
→ Turn the hose ¼ turn in the vacuum inlet. If unit starts, have the vacuum hose checked by a certified service center.