Troubleshooting - Vacuum will not start

Supervac

Situations

1. The electrical power is not connected properly. 
→ Ensure that the power cord is plugged into a dedicated grounded electrical outlet, according to specifications on pages 15 and 16, click here. 

2. Low voltage wire is not connected properly.
→ Verify the low voltage wires, make sure they are properly inserted into the low voltage inlet, as per instructions on page 17, click here. 

3. Faulty vacuum inlet.
→ Start the vacuum unit from other inlets in your home, to identify the defective inlet. 

4. Unit circuit breaker is off.
→ Press the reset button to reset the unit circuit breaker. If unit restarts and automatically shuts off shortly after, contact an authorized service center. 

5. In-house circuit breaker is off. 
→ Reset the circuit breaker in your electrical panel. Verify that your central vacuum unit is connected on a dedicated grounded circuit (see pages 15 and 16, click here). 

6. Defective on/off hose.
→ Turn the hose ¼ turn in the vacuum inlet. If unit starts, have the vacuum hose checked by a certified service center.