---
title: Warranty Claim Process
description: warranty claim process
---

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3. [Customer Website Tools](https://docs.trovac.com/web-support?hsLang=en#customer-website-tools)

# Warranty Claim Process

## Procedure  on How to Make Warranty Requests

The warranty form was replaced by online warranty warranty form. Once you login into your profile on trovac.com you will find your business name at the top which you click on. This will then show you your dashboard on the left side of the screen where you click on forms followed by clicking on the "Warranty claim process"

 

![](https://api.hubspot.com/filemanager/api/v2/files/218361824359/signed-url-redirect?portalId=7548475)

 

 

Once clicking on the Warranty claim process it will show you the following where you fill out the required fields and upload the receipt.  When done click send and we will receive it on our end where we will process the claim.

 

![](https://api.hubspot.com/filemanager/api/v2/files/218361791603/signed-url-redirect?portalId=7548475)

 

- [Cyclovac - North America](https://docs.trovac.com/cyclovac-north-america?hsLang=en#main-content)

    - [Owner's manual](https://docs.trovac.com/cyclovac-north-america?hsLang=en#owners-manual)
    - [Active Line Up Unit](https://docs.trovac.com/cyclovac-north-america?hsLang=en#active-line-up-unit)
    - [Archived Units](https://docs.trovac.com/cyclovac-north-america?hsLang=en#archived-units)
    - [Special edition](https://docs.trovac.com/cyclovac-north-america?hsLang=en#special-edition)
    - [Datasync - Archives Units Discontinued](https://docs.trovac.com/cyclovac-north-america?hsLang=en#datasync-archives-units-discontinued)
    - [attachement kits](https://docs.trovac.com/cyclovac-north-america?hsLang=en#attachement-kits)
    - [2014 Promotions](https://docs.trovac.com/cyclovac-north-america?hsLang=en#2014-promotions)
    - [Cyclovac Warranty Chart](https://docs.trovac.com/cyclovac-north-america?hsLang=en#cyclovac-warranty-chart)
    - [FAQ about maintenance and installation](https://docs.trovac.com/cyclovac-north-america?hsLang=en#faq-about-maintenance-and-installation)
    - [FAQ - \*DATASYNC ONLY\* Maintenance & Installation](https://docs.trovac.com/cyclovac-north-america?hsLang=en#faq-datasync-only-maintenance-installation)
    - [CycloVac Nitro](https://docs.trovac.com/cyclovac-north-america?hsLang=en#cyclovac-nitro)
- [Mvac - North America](https://docs.trovac.com/mvac-north-america?hsLang=en#main-content)

    - [Owner's manual](https://docs.trovac.com/mvac-north-america?hsLang=en#owners-manual)
    - [Active line up Unit](https://docs.trovac.com/mvac-north-america?hsLang=en#active-line-up-unit)
    - [Canac Exclusives](https://docs.trovac.com/mvac-north-america?hsLang=en#canac-exclusives)
    - [Other Units and Special Editions](https://docs.trovac.com/mvac-north-america?hsLang=en#other-units-and-special-editions)
    - [FAQ about maintenance and installation](https://docs.trovac.com/mvac-north-america?hsLang=en#faq-about-maintenance-and-installation)
- [Beam - North America](https://docs.trovac.com/beam-north-america?hsLang=en#main-content)

    - [Owner's manual](https://docs.trovac.com/beam-north-america?hsLang=en#owners-manual)
    - [Active line up unit](https://docs.trovac.com/beam-north-america?hsLang=en#active-line-up-unit)
    - [Technical Guide](https://docs.trovac.com/beam-north-america?hsLang=en#technical-guide)
    - [attachements kit](https://docs.trovac.com/beam-north-america?hsLang=en#attachements-kit)
- [Duovac - North America](https://docs.trovac.com/duovac-north-america?hsLang=en#main-content)

    - [Active line-up](https://docs.trovac.com/duovac-north-america?hsLang=en#active-line-up)
    - [Archives units](https://docs.trovac.com/duovac-north-america?hsLang=en#archives-units)
- [Cana-Vac - North America](https://docs.trovac.com/cana-vac-north-america?hsLang=en#main-content)

    - [Owner's manual](https://docs.trovac.com/cana-vac-north-america?hsLang=en#owners-manual)
    - [Actif allignement](https://docs.trovac.com/cana-vac-north-america?hsLang=en#actif-allignement)
- [SuperVac - North America](https://docs.trovac.com/supervac-north-america?hsLang=en#main-content)

    - [Active line up unit](https://docs.trovac.com/supervac-north-america?hsLang=en#active-line-up-unit)
    - [Other Units and Special Editions](https://docs.trovac.com/supervac-north-america?hsLang=en#other-units-and-special-editions)
    - [FAQ about miantenance and installation](https://docs.trovac.com/supervac-north-america?hsLang=en#faq-about-miantenance-and-installation)
    - [Owner's Manual](https://docs.trovac.com/supervac-north-america?hsLang=en#owners-manual)
- [Rhino Vac - North America](https://docs.trovac.com/rhino-vac-north-america?hsLang=en#main-content)

    - [Owner's manual](https://docs.trovac.com/rhino-vac-north-america?hsLang=en#owners-manual)
    - [Actif allignement](https://docs.trovac.com/rhino-vac-north-america?hsLang=en#actif-allignement)
- [Hayden - North America](https://docs.trovac.com/hayden-north-america?hsLang=en#main-content)

    - [Active Line Up Units](https://docs.trovac.com/hayden-north-america?hsLang=en#active-line-up-units)
    - [FAQ about maintenance and installation](https://docs.trovac.com/hayden-north-america?hsLang=en#faq-about-maintenance-and-installation)
- [HD Commercial Line](https://docs.trovac.com/hd-commercial-line?hsLang=en#main-content)

    - [HD - Cyclovac](https://docs.trovac.com/hd-commercial-line?hsLang=en#hd-cyclovac)
    - [HD - Cyclovac Archives](https://docs.trovac.com/hd-commercial-line?hsLang=en#hd-cyclovac-archives)
    - [HD - Cyclovac Collector Archives](https://docs.trovac.com/hd-commercial-line?hsLang=en#hd-cyclovac-collector-archives)
    - [HD - Mvac](https://docs.trovac.com/hd-commercial-line?hsLang=en#hd-mvac)
    - [HD - Mvac Archives](https://docs.trovac.com/hd-commercial-line?hsLang=en#hd-mvac-archives)
    - [FAQ about maintenance and installation](https://docs.trovac.com/hd-commercial-line?hsLang=en#faq-about-maintenance-and-installation)
    - [Private\_label](https://docs.trovac.com/hd-commercial-line?hsLang=en#private_label)
- [Retraflex & Retractable system](https://docs.trovac.com/retraflex-retractable-system?hsLang=en#main-content)

    - [Generation 1 Retraflex (2017 and before)](https://docs.trovac.com/retraflex-retractable-system?hsLang=en#generation-1-retraflex-2017-and-before)
    - [Generation 2 Retraflex (2018 and after)](https://docs.trovac.com/retraflex-retractable-system?hsLang=en#generation-2-retraflex-2018-and-after)
    - [FAQ about maintenance and installation](https://docs.trovac.com/retraflex-retractable-system?hsLang=en#faq-about-maintenance-and-installation)
- [AirStream - North America](https://docs.trovac.com/airstream-north-america?hsLang=en#main-content)

    - [Canister Vacuum](https://docs.trovac.com/airstream-north-america?hsLang=en#canister-vacuum)
    - [Upright Vacuum](https://docs.trovac.com/airstream-north-america?hsLang=en#upright-vacuum)
    - [Stick Vac](https://docs.trovac.com/airstream-north-america?hsLang=en#stick-vac)
    - [HANDVAC](https://docs.trovac.com/airstream-north-america?hsLang=en#handvac)
    - [Air Purifier UV](https://docs.trovac.com/airstream-north-america?hsLang=en#air-purifier-uv)
    - [Central Vacuum](https://docs.trovac.com/airstream-north-america?hsLang=en#central-vacuum)
    - [FAQ about maintenance and installation](https://docs.trovac.com/airstream-north-america?hsLang=en#faq-about-maintenance-and-installation)
- [CycloUV - Air Purifier UVC](https://docs.trovac.com/cyclouv-air-purifier-uvc?hsLang=en#main-content)

    - [Portable models](https://docs.trovac.com/cyclouv-air-purifier-uvc?hsLang=en#portable-models)
    - [Built-in models](https://docs.trovac.com/cyclouv-air-purifier-uvc?hsLang=en#built-in-models)
    - [FAQ about maintenance and installation](https://docs.trovac.com/cyclouv-air-purifier-uvc?hsLang=en#faq-about-maintenance-and-installation)
    - [Marketing & Technical documents](https://docs.trovac.com/cyclouv-air-purifier-uvc?hsLang=en#marketing-technical-documents)
- [Bags, Filters & UV Lamp](https://docs.trovac.com/bags-filters-uv-lamp?hsLang=en#main-content)

    - [Cyclovac](https://docs.trovac.com/bags-filters-uv-lamp?hsLang=en#cyclovac)
    - [MVAC](https://docs.trovac.com/bags-filters-uv-lamp?hsLang=en#mvac)
    - [AirStream](https://docs.trovac.com/bags-filters-uv-lamp?hsLang=en#airstream)
    - [Supervac / Hayden](https://docs.trovac.com/bags-filters-uv-lamp?hsLang=en#supervac-hayden)
    - [FAQ about maintenance and installation](https://docs.trovac.com/bags-filters-uv-lamp?hsLang=en#faq-about-maintenance-and-installation)
    - [Replacement bags and filters](https://docs.trovac.com/bags-filters-uv-lamp?hsLang=en#replacement-bags-and-filters)
- [Autorized Dealer Section](https://docs.trovac.com/autorized-dealer-section?hsLang=en#main-content)

    - [MVAC](https://docs.trovac.com/autorized-dealer-section?hsLang=en#mvac)
    - [Cyclovac](https://docs.trovac.com/autorized-dealer-section?hsLang=en#cyclovac)
    - [TROVAC](https://docs.trovac.com/autorized-dealer-section?hsLang=en#trovac)
- [Motors and Electric Component](https://docs.trovac.com/motors-and-electric-component?hsLang=en#main-content)

    - [AirStream Motor](https://docs.trovac.com/motors-and-electric-component?hsLang=en#airstream-motor)
    - [Electric component](https://docs.trovac.com/motors-and-electric-component?hsLang=en#electric-component)
- [Replacement parts](https://docs.trovac.com/replacement-parts?hsLang=en#main-content)

    - [Cyclovac](https://docs.trovac.com/replacement-parts?hsLang=en#cyclovac)
    - [Trovac (Generic)](https://docs.trovac.com/replacement-parts?hsLang=en#trovac-generic)
- [Serial Number](https://docs.trovac.com/serial-number?hsLang=en#main-content)

    - [Serial Number Started with GG](https://docs.trovac.com/serial-number?hsLang=en#serial-number-started-with-gg)
    - [Serial Number Started with FF](https://docs.trovac.com/serial-number?hsLang=en#serial-number-started-with-ff)
- [Various parts - TTP](https://docs.trovac.com/various-parts-ttp?hsLang=en)
- [Web Support](https://docs.trovac.com/web-support?hsLang=en#main-content)

    - [Customer Website Tools](https://docs.trovac.com/web-support?hsLang=en#customer-website-tools)
- [Other brands of canister vacuums](https://docs.trovac.com/other-brands-of-canister-vacuums?hsLang=en#main-content)

    - [Numatic](https://docs.trovac.com/other-brands-of-canister-vacuums?hsLang=en#numatic)
- [Carbon brushes](https://docs.trovac.com/carbon-brushes?hsLang=en)
- [other products](https://docs.trovac.com/other-products?hsLang=en#main-content)

    - [wally flex](https://docs.trovac.com/other-products?hsLang=en#wally-flex)
    - [test](https://docs.trovac.com/other-products?hsLang=en#test)

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